COVID-19 Response: We've cut our price in half to enable employees to work from home.

LucidLink Filespaces

Cloud-native file service for real-time data access.
Where you need it. When you need it. Only pay for capacity you use.

LucidLink Standard

with Wasabi Cloud storage included

For cost-sensitive applications
like backup and active archive

Monthly price per TiB (storage included) $16

LucidLink Performance

with Amazon S3 storage included

For performance-sensitive workloads
like video editing from the cloud

Monthly price per TiB (storage included) $85

LucidLink Custom

storage not included

For full storage control

Monthly price per TiB (storage not included) $10
Create your Filespaces 14-day free trial

Volume discounts available, contact us. Charges based on the actual daily usage, metered over each 24 hour period, and invoiced monthly.

 

LucidLink Standard

Filespace

LucidLink Performance

Filespace

LucidLink Custom

Filespace
Price per Filespace $16 Monthly price per TiB $85 Monthly price per TiB $10 Monthly price per TiB
Service price $10 per TiB $10 per TiB $10 per TiB
Storage price $6 per TiB $25 per TiB  
Egress price Free $50 per TiB (included) Per storage provider
Additional fees None Only $50 per additional TiB egress Per storage provider
Storage included Storage included Storage included Storage not included
Number of users Unlimited Unlimited Unlimited
Storage provider(s) Wasabi Hot Cloud storage Amazon S3 AWS, Backblaze B2, Cloudian, Google Cloud, DigitalOcean, Exoscale, Microsoft Azure, Nutanix, Scality, Telefonica, Wasabi, Zadara
Use cases Ideal for
backup and active archive
Ideal for
production workloads
General purpose cloud file system access,
including on-premises storage
Features All features included All features included All features included
 

Premium services

Inbox service for rapid data ingestion, application integration, custom user configuration, cloud-to-cloud backup, performance tuning, etc.

Contact us for premium services

Features & support

 

Managed storage

  • Minimum charge for 1 TiB
  • Unlimited storage
  • Use your own storage account

Core functions

  • User management
  • Granular shared permissions
  • Secure team collaboration
  • Web-based control panel
  • Fine-grained user access controls
  • Instant snapshot capability
  • Automatic snapshot scheduler

Files & folders

  • Unlimited files
  • Unlimited single file size
  • Files on-demand
  • Instant file search/access
  • Random access large files

Supported operating systems

  • Windows, macOS, Linux

Security

  • Enterprise-grade security
  • Password protected shared folders
  • End-to-end encryption

Licensing

  • General terms and conditions
  • Ideal for service providers

Support

  • 24/7 Support
  • Email, live chat
  • Phone support during business hours
 

Frequently Asked Questions

What is a Filespace? 

A Filespace is a shared global namespace that looks like an extension of your hard drive in your file system. You can collaborate on digital assets in the cloud from anywhere. LucidLink provides fast, secure remote access to files for distributed teams.

What is egress?

Egress is simply downloading data from a cloud provider. Downloading a file or using that file within an application will require the file, or a portion of it, to be streamed to your machine. This action incurs egress. 

Does LucidLink use more or less egress than if I downloaded the file?

It depends on the application. If the application pulls the entire file into memory when working with it, the entire file will be downloaded. As a general rule of thumb, we find that the larger the files are, the “smarter” the application is in handling it. Since LucidLink only streams the bits of the data that the application requires on-demand it is much more efficient than downloading or syncing files and incurs less egress.

What is the benefit of using the Amazon S3 bundle?

Customers have indicated frustration with the unpredictable nature of egress fees. LucidLink is offering an innovative solution that provides you with one invoice for your storage needs. One TB of egress is included in each TB of capacity purchased for a bundle price of only $85/TB.

What if I exceed the bundled egress amount?

If you go over the amount of bundled egress, you will be invoiced at $50/TB for additional egress costs. The additional amount is charged on a per GB increment. 

What if I delete files or data during the billing period? How is that calculated? 

We take a daily measurement of the capacity in your Filespace and add it up over the billing period. The amount of egress is determined on a 1:1 ratio at the end of the period. For example, if you had 10TB in a Filesapce and deleted it all on day 15, the capacity for the period would be 5TB. The egress allowance would also be 5TB. 

My storage capacity is huge,  and we don’t download much data, what should I do?

If you require a lot of storage capacity that is not all active, there are several approaches you could take, such as splitting the data into more than one Filespace utilizing both our standard and our performance bundles. We would also be willing to work with you to create a custom package better suited to your workflow. We recommend you contact us for that discussion.

When would I use Standard storage vs. Performance storage?

As with any storage, performance varies from vendor to vendor. Typically, LucidLink Standard, leveraging Wasabi storage, can be successfully used for basic file server type services. However, if consistent high-storage performance is required or desired 24/7 (i.e., Applications such as Autocad, video editing, etc.), LucidLink Performance, leveraging Amazon S3 storage, is the recommended choice. 

When would I use LucidLink’s bundle vs. my own AWS account?

We recommend using our bundle when price predictability is important to you and consistent performance is a must. Companies pricing out projects where they must include storage, and infrastructure costs in their bids find it easier to accurately calculate what these costs will be when the egress component is included in the bundle. If you already have an AWS account with preferred pricing, by all means, choose LucidLink’s custom plan and bring your own storage!

Is there a LucidLink appliance I need to purchase or download? 

No! Only the LucidLink software client is needed to access the data in the cloud. 

Does your solution work for video and audio editing?

Yes, LucidLink works great with video and audio editing. You can access video and audio files directly from the cloud and utilize a variety of NLE’s like Adobe Premiere Pro, Avid Media Composer, and Blackmagic Resolve to name a few. Customers use LucidLink in their VFX and post-production workflows. Also, DAW’s like PreSonus’ StudioONE, Ableton Live, and others can easily be used with LucidLink’s technology. Request a demo; we will show you how. 

What software applications does LucidLink work with?

Lucidlink acts like a high-performance NAS in the cloud and can work with any application that can utilize NAS storage. A Filespace can be configured as a mount-point, drive letter, or UNC path to suit a variety of application needs. Customers can stop spending time and money managing storage. They can put data in the cloud, and enjoy universal access to it from anywhere.

Does all of my data pass through the LucidLink service? 

No. The LucidLink service is not in the data path. Only encrypted metadata is stored in the service to manage and coordinate multiple clients collaborating in the Filespace. File data is accessed directly from the cloud and does not pass through the LucidLink service.  Here is more information about our architecture. 

Is LucidLink secure?

Lucidlink provides a “Zero-Knowledge” security model where the data is encrypted at AES 256 through its entire lifecycle and, only the client ever has possession of the encryption key. This is in stark contrast to “server-side encryption” models where the data is only encrypted at rest where it is stored in the cloud.

Can I use LucidLink to front-end an existing bucket with data in Amazon S3, Azure, etc.?

No. Unlike traditional cloud object storage where one file equals one object, (1 file = 1 object) with LucidLink one file can equal many objects. LucidLink streams bits of file data to and from the client and object storage. The entire file does not need to be downloaded. With intelligent read prefetching, local cache, and multiple parallel TCP streams, users experience local disk performance with cloud storage utilization.

Do you have bundles using other cloud providers besides AWS and Wasabi?

Not yet, but we are working on it. In the meantime, customers can utilize nearly any “S3 compliant” object storage using the LucidLink Custom package and any of the available cloud providers or “Other Cloud” options from within the LucidLink portal.

How much space does my team get?

With Filespaces, you get unlimited storage space. You only pay for the capacity that you use.

Do you have any volume discounts?

Yes! Please contact our sales team for more information.