LucidLink named Leader in G2's Cloud File Storage report: here’s what customers say

We're delighted to share that LucidLink has been recognized as a Leader in G2's Winter 2026 Cloud File Storage Grid® report, and ranked #1 for customer satisfaction.

This recognition comes from the teams who use LucidLink every day: video editors collaborating across continents, marketing and advertising teams running global campaigns and engineering firms working on massive CAD files in real time.

We recently celebrated winning an Emmy and NAB Product of the Year for the fourth year running. But hearing this kind of feedback from our customers might just top it all.

Their reviews validate what we've built: a file streaming platform that gives teams instant access to large files and lets them work together seamlessly, from anywhere.

What the G2 Grid® report measures

G2 is the world's largest tech marketplace and peer-to-peer review platform. The quarterly Grid® Report helps buyers understand the competitive landscape based on two key factors:

• Satisfaction scores: how users rate their experience with ease of use, implementation, support and overall value

• Market presence: a product's visibility, reach and scale in the market

Products in the Leader quadrant (👋)  are rated highly by users and have substantial market presence. This placement is earned entirely through customer reviews, not vendor claims.

Why teams choose LucidLink

In the Winter 2026 report, LucidLink stood out for customers in three areas — satisfaction, trust and momentum:

• #1 for customer satisfaction: out of all products in the Cloud File Storage category, LucidLink ranks highest for overall user satisfaction.

• 93% likelihood to recommend: the overwhelming majority would recommend LucidLink to their peers.

• 95% say we're going in the right direction: teams see how our continuous innovation aligns with their evolving workflows.

But behind these numbers are real teams solving real problems. Here's a few examples of what they're saying.

What our customers say

Game changer for creative teams

Seamless cloud storage for creative workflows

Setting up a shared filespace was insanely fast

Read all our customers’ G2 reviews here.

The features customers love

When we look at customer reviews, a few themes come up again and again. These are the reasons teams keep choosing LucidLink.

Faster access to files of any size

LucidLink streams only the portions of files you need, when you need them. That means no more waiting around for downloads or transfers. 

Teams can open 4K video timelines, complex CAD assemblies or layered design files and start working immediately. 

Suddenly your team has more time — whether that’s for work, or a better work/life balance.

Take a closer look at how we give teams fast access to large files.

Secure remote collaboration

Everyone works from the same files at the same time, without sync delays, VPN bottlenecks or version conflicts.

With zero-knowledge security, encryption in transit and at rest and granular permissions, teams can collaborate confidently from anywhere. 

 As Benjamin N., Broadcast technician & Post Production technical supervisor puts it:

“The platform is incredibly reliable, with fast performance even when working with large media files. The user interface is intuitive and easy to set up, and the security features give us peace of mind when sharing sensitive data.”

Built for scale

Whether you're a small creative studio or a global enterprise, LucidLink scales with your team. So you can add users without adding infrastructure, or expand to new offices without deploying hardware.

That flexibility is why we were recognized as a Momentum Leader, reflecting our platform’s rapid adoption and growing market presence.

No workflow changes necessary

LucidLink mounts as a local drive, so your existing tools — Premiere Pro, Avid, Photoshop, AutoCAD, Revit or any application that works with files — just work.

There’s no relinking media, retraining teams or disruption to workflows. That’s why 90% of users rate LucidLink as easy to use. 

Fast implementation

LucidLink earned G2's Fast Implementation badge for Enterprise, with 89% of users saying it's easy to implement. There are no appliances or complex configurations. Just download our application and get to work.

Highly rated by teams of all sizes

Beyond our overall Leader status, we earned specific recognition across different team sizes:

• Leader (Small Business): ideal for growing creative and technical teams

• Leader (Mid-Market): scales efficiently as organizations expand

• High Performer (Enterprise): delivers performance at scale for large, distributed teams

We also received Best Relationship badges for both Small Business and Mid-Market segments, reflecting the 24/7 support and partnership our customers experience.

Beyond storage: recognized for content collaboration

Beyond file storage, we were also recognized as a High Performer in G2's Cloud Content Collaboration category.

This recognition reflects an important truth: fast file access alone isn't enough. Teams need to be able to work together in real time beyond the initial file transfer. LucidLink provides a single cloud workspace where access and collaboration seamlessly combine.

Whether you're co-editing video footage across time zones, working simultaneously on engineering drawings or collaborating on massive datasets, LucidLink keeps everyone aligned without the friction of traditional file storage tools.

What’s next?

The 95% score for "going in the right direction" reflects our commitment to keep on evolving alongside the way teams work.

Check out our latest release notes to see what our team’s been working on recently.

Try LucidLink for yourself 

Interested in experiencing what these G2 reviewers are talking about?

Read more about the G2 Cloud File Storage Grid® report and customers’ thoughts on LucidLink.

Try LucidLink free for 30 days to see why teams rate us #1 for customer satisfaction.

Talk to our team to learn how LucidLink can transform your workflow.

Data sourced from G2's Winter 2026 Cloud File Storage Grid® Report and Cloud Content Collaboration Grid® Report, based on reviews collected through November 4, 2025.