Introducing the new LucidLink MSP: one platform for your whole book

If you're running a managed services practice, the overhead of adding new vendors and managing customer environments compounds fast.

That’s why we built LucidLink MSP: a new way to give your customers everything LucidLink offers, while managing every deployment from a centralized platform.

LucidLink MSP makes it faster and simpler for you to provision accounts, manage operations and bill with a predictable model. Here's how it works for MSPs serving media, live sports, AEC and enterprise teams.

One platform to run your whole book

LucidLink MSP runs on the LucidLink Management Platform (LMP): a single, centralized console for your entire customer base where you can:

• Provision new customers

• Add filespaces and users

• Manage every account from one place

Billing is consolidated per customer, rather than fragmented across multiple invoices. That means less time reconciling invoices and chasing account details, and more time growing your book

Scale with confidence

LucidLink MSP features bring-your-own-storage (BYOS) pricing. You connect LucidLink to the object storage your customers already use, whether that's AWS, Wasabi, Backblaze or another provider.

The more you grow, the better your economics get. As your total data under management grows across your book, your rate improves automatically. You don’t need to renegotiate or wait for a contract review.

There's also no penalty for a book made up of many smaller customers.

Your customer stays your customer

With LucidLink MSP, you're the customer of record.

You own the contract, the MSA, the billing and tier-1 support. You're the Workspace Administrator, adding filespaces and users as your customer's needs change.

LucidLink is the engine behind your service, never a competitor for your account. We power the platform behind you, including enablement, a demo environment, guided proof-of-concepts, certification and tier-2/3 support, but the relationship is yours from day one.

Getting started

LucidLink MSP is currently in pilot, with a small cohort of founding MSP partners helping us finalize the program. There's no annual commitment until your first customer goes live.

Managing more customers shouldn't mean more overhead. If you'd like more information, get in touch with our partner team at partners@lucidlink.com.